MyOOPS開放式課程
請加入會員以使用更多個人化功能
來自全球頂尖大學的開放式課程,現在由世界各國的數千名義工志工為您翻譯成中文。請免費享用!
課程來源:independent
     

 

傑夫.伊梅特為2015年錫耶納學院畢業生演講

Jeffrey Immelt Receives Honorary Degree From Siena College

 

Photo of three lions hunting on the Serengeti.

講者:傑夫.伊梅特

2015年5月10日演講

 

翻譯:洪曉慧

編輯:朱學恆

簡繁轉換:洪曉慧

後製:洪曉慧

字幕影片後制:謝旻均

 

閱讀中文字幕純文字版本

 

關於這場演講(來源bizjournals.com

通用電氣公司執行長傑夫.伊梅特在密集的畢業季週末榮獲錫耶納學院榮譽學位。在這場對文理學院830名畢業生的簡短演講中,伊梅特談到世界如何變化,他公司大部分的營收已從國內轉向海外。他說今天的畢業生已為這個世界做好準備。

 

關於傑夫.伊梅特(來源wikipedia

傑夫.伊梅特(生於1956年2月19日)是美國企業主管。他是美國企業集團通用電氣現任董事會主席兼執行長。2000年Jack Welch退休後,他被GE董事會選定接任Jack Welch的職位。在此之前,伊梅特曾領導GE醫療系統(現在改名為GE醫療),擔任總裁兼執行長。

 

傑夫.伊梅特為2015年錫耶納學院畢業生演講

 

Kagame校長,很榮幸介紹傑夫.伊梅特,通用電氣公司董事長兼執行長,世上最具影響力及創新精神的企業之一。本校授予他人文學博士榮譽學位,鑒於他畢生的成就,對於領導與服務的貢獻,無論是公共、私人或非營利事業。藉由紐約市與錫耶納學院校董會賦予我的權力,我授予傑夫.伊梅特人文學榮譽博士學位,及所有相應的權利、榮耀與責任,並宣布他永遠是錫耶納之子。為了表示慎重,我邀請教職員代表進行授帶儀式,並邀請Howard先生頒發學位證書。

 

早安,感謝Eddy博士的介紹,感謝各位夥伴。我十分榮幸,歡迎今天來到現場的家屬和朋友。恭喜2015年畢業生,祝現場所有的母親母親節快樂。特別歡迎Bishop Hubbard及董事會主席Howard Foote,以及所有董事會與顧問團成員。很高興來到錫耶納,我們擁有特殊的聯繫,你可以說GE與錫耶納共同成長。GE於1892年在斯克內克塔迪成立,如今我們在首都區有17000名員工,很榮幸有數百名錫耶納校友在GE任職,因此獲得貴校榮譽學位對我來說意義深遠,還能與以身為錫耶納校友為榮的同事們分享。

 

在我今年發表過的所有演講中,沒有任何一場比站在800位社會新鮮人面前更令我感到愉悅,但我承認這種感覺並非總是互相。我知道你們或許寧可今天站在台上的是搖滾明星或參議員,你們或許希望自己唸的是維克弗斯特大學,他們邀請了Stephen Colbert。或埃默里大學,他們邀請了肯尼斯.科爾。甚至休斯頓大學,他們邀請了馬修.麥康納。好吧,我說「truthiness」(Colbert自創詞)不像Colbert那麼有趣,你可以看見我不像肯尼斯.科爾那麼會穿衣服,連我妻子都比較喜歡馬修.麥康納。但你們抽到的是「畢業演講嘉賓下下籤」嗎?我不認為如此。

 

有人或許想打入柴油火車頭市場,我可以為你牽線,我也恰巧是斯克內克塔迪某些精品房地產的地主。我知道我們的風力發電機組能為你在曼哈頓的小型公寓空調提供能源,如果這仍然無法打動你,以下是我最後的王牌:我可以給你一份工作。你們聽到的掌聲-你們聽到的掌聲-你們聽到的掌聲其實來自你們的父母,我應該感謝你們給了我一個學位。老實說我沒付出什麼,我只是今天早上來到這裡,就成了伊梅特博士。你們為了這個學位花了四年時間和一大筆錢,結果你們卻得聽我的。

 

今天早上瀏覽過Yik Yak(匿名社群媒體)後,我意識到出席可能是我今天最大的錯誤。你們確實相當擅長規畫大學最後40天的生活,例如一些不會邀請父母參加的大型主題派對,侏羅紀公園德比日三場演出同時進行的馬戲團,還有一個我不會在你們父母面前說出的主題派對。不客氣。但我想為你們接下來的慶祝活動提出一個忠告:別小看救生員的重要性,尤其是當你今天離開這裡,規劃你第一個正式的「美酒浴缸派對」作為成人儀式,當然是在卡車上。聽起來像是令人印象深刻的工程項目,因此現在每位家長都在下載Yik Yak。我馬上進入演講重點。

 

雖然我沒有你們的專業素養,我可以分享一些對於這個世界的看法。在這個世界裡,「不可預測性」和「變化」是唯一能確定的事。我主修數學,擁有MBA學位,我33年前加入GE,最初20年美國處於波瀾不驚的平和時期,失業率低、油價平穩,人們過著幸福的生活。我成為執行長時,自認已瞭解整個局勢。成為全球最大企業之一領導人的第四天,我跟你們一樣目睹911悲劇,搭載GE引擎的飛機撞上GE承保的建築,新聞由GE旗下的電視媒體報導。之後的時期,我們目睹泡沫經濟崩潰、中國崛起、全球戰火頻繁、全球金融危機引起的經濟大幅衰退、緩慢而冗長的恢復期、能源危機與能源熱潮。同時,我們目睹共享經濟的迅速崛起、人權的進步與發展、對責任與永續性的空前重視。

 

在你們大部分人生中,這是你需要面對的世界,一個持續發生無法預知變化的世界。鑑於全球經濟的相互關聯性、創新速度以及地緣政治不確定性等現實因素,變動成為新的常態。好消息是,沒有任何世代比你們準備得更好,你們是天生充滿適應力的世代,你們的機會在於不再僅在這個混亂的世界中做個旁觀者,現在輪到你們擔任領導者的角色。我想與你們分享從以下經歷得來的經驗:在商業史上最動盪的時代經營橫跨175個國家的企業,領導擁有30萬名員工的公司。這並非說教。以許多方面來說,生活經驗使你變得謙虛,無法獲得所有事物的答案更令我舒適自在。然而,當無法確定未來道路時,這些提醒可以給你一些幫助。

 

一、堅定目標。在動盪的世界中,如果你不知道該何去何從,你哪裡都去不了。事實是,你無法預測未來。你的目標應該由每個人生階段的經驗累積。GE有個目標,我們推動、建造、激勵和治癒這個世界。無論時機好壞,我們持續投資科技與商業領域,這使我們還清公司的債務。過去十年中,我們的航空業面臨兩次難關,911悲劇及金融危機。但每一次我們都持續投資新科技,我們不曾動搖。如今我們仍是全球航空業龍頭,這是堅持目標的獎勵。沿Niskayuna而下是我們的全球研發中心,這是世上最古老的工業實驗室,美國已沒有類似機構,這是2000名研究員與科學家的家,他們在許多方面塑造了GE和世界的未來。以未來發展而言,這項投資很容易就會被削減,但我們的目標是創新,因此我們繼續投資。瞭解你所堅持的目標,無論時機好壞。如果你在每個階段產生動搖,如果你在困難時刻選擇逃避,如果你期待別人告訴你怎麼做,你將被所面臨的遭遇打敗。選擇屬於你的道路,找到你的目標。

 

二、學習與駕馭改變。為了在瞬息萬變的世界獲得成功,你必須有能力且願意適應環境,但只有持續學習的渴望才能達成適應環境的目標。我跟各位分享職業生涯中一件有趣的事。我於1982年加入GE,當時80%以上的利潤來自美國。我於2001年成為執行長後,70%以上的利潤來自美國。到了2014年,70%以上的利潤來自美國以外的地區。我所處的世代必須學習世界的改變,我們的公司已做了改變,最顯著的例子是在非洲成立公司。如今我們在非洲的收入達60億美元,多半是過去十年的成果。我們對群眾與生產力進行大規模投資,我們正解決非洲一些最困難的問題,提供偏遠地區電力與醫療。如果我們只是在美國看報紙和電視,絕對無法捕捉到這種改變。

 

事實上對全球化產生憂慮已成為如今的潮流,但我一向希望從基礎學習,親自接觸,塑造自己的見解。同樣地,一位錫耶納畢業生John Lizzi領導我們在機器人新興科學領域的發展,這項科技將徹底改變未來的生產力。但為了領導,你必須學習和改變。John是我們的榜樣。你們在錫耶納所受的教育,尤其是人文教育,已藉由你尚未意識到的方式讓你做好準備。它提供你成為終身學習者的基礎和信心,以及成為社會與職場所需的問題解決者。職業生涯中與我共事的一位問題解決高手,錫耶納校友Gary Sheffer。過去十年,Gary一直擔任我的首席溝通人員及策略謀劃者,他擁有來自人文教育的批判性思維、好奇心及對人群的關注。根據與Gary共事的經驗,我知道錫耶納已讓你們準備好「學習與推動改變」。

 

三、勇於冒險。願意為了尋找熱情所在而孤注一擲,別害怕失敗。但冒險需要相應的創新精神與決心,如今我們在GE所有基礎領域進行創新,我們計劃使這個工業龍頭在軟體方面擁有同樣卓越的表現。為了達成這個目標,我們準備投資數十億美元僱用新人,發展不同領域的潛力,然後我們將為客戶提供生產力分析解決方案。GE成為軟體公司-誰會想到這是我們的未來?但我們決定成為領導者。領導需要創新,在如今的世界,唯一的風險就是不願承擔風險。但身為冒險者也需要決心。你們這一代的優勢是成長於數位化時代,你們可以一天24小時隨時接收訊息,你們在春假所做的蠢事,在你度假回家前影片已上傳YouTube。

 

虛擬世界的問題在於它是虛擬的,美國醫療體系的問題是真實的,這些問題無法由虛擬化身解決。我知道在我有生之年,人類能以更有效的方式治療重大疾病。我也知道我們可以用較低的成本進行治療。在你有生之年,我們可以大幅降低乳癌的致命影響,甚至完全治癒。美國每年確診罹患乳癌的女性人數達20萬人,美國以外的地區則高達數百萬人。然而,乳癌的篩檢診斷與治療技術正迅速提升,藉由GE對早期健康的重視,我們能更早發現疾病,進行更有效的治療,這將減少健康照護成本,同時提高治療效果。但達成這個目標需要決心,願意孤注一擲、勇於冒險、勇於創新,並付出相應的決心。我總是深受勇於追求夢想者的激勵。

 

四、觀察他人的成功模式將使你獲益良多。這與錫耶納對服務的承諾一致。目前任職於GE的錫耶納校友超過350名,我來這裡之前詢問他們,就讀錫耶納時最欣賞、印象最深刻的什麼,令我驚訝的是,最普遍的回答是人,他們在錫耶納遇見的人。修士安慰因室友死亡而悲傷的學生,教授的信任幫助學生實現他們認為不可能達成的成就。說來容易,但隨著世界改變,唯一不變的就是人類的作為。如今我們比以往任何時候更需要團隊合作,然而這並不符合國家的氛圍。我們看見美國各地瀰漫著不安的情緒,選舉辯論通常圍繞著「收入不均」等話題。但別忘了,領導精神在於使不同的人一起合作。沿著這條道路,座落著任何地方都沒有的機構,一間依然能提供大量機會、擁有百年歷史的美國工廠。斯克內克塔迪仍有數千名製造業工人,你能想像它的廠房經歷多少代科技、競爭與領導者的洗禮?這家工廠的建立是為了服務美國,然而如今有90%的產品輸出國外,我們正開發先進的風力與燃氣渦輪機,藉由尖端工具製造。許多團隊都是世界級團隊。

 

是的,他們由錫耶納校友Jeff Connelly帶領。我們能生存100多年,不僅是因為我們是完美的領導者,或因為我們總是善待彼此,或總是意見一致。我們一直以強硬的態度面對投資與產品表現,我們堅忍不拔,因為我們都知道競爭力的真相。我們在不確定的時機投資,為了贏得長遠勝利攜手打拼。若想取得商業上的成功,我們必須瞭解團隊合作的重要。客戶的信任與群眾的熱情不再僅來自於銷售數字,我們的工作藉由以提供世界所需為目標而獲得提升,例如運用我們的專業知識協助退伍軍人就業,重振美國製造業,為非洲帶來水源和光明,支持我們的科學家和研究員,輔導斯克內克塔迪高中生,與沙烏地阿拉伯早期乳癌檢測中心建立合作關係。企業所需也是世界所需的是,每一個人都擁有服務的熱情與動力。

 

最後,保持謙卑與樂觀。為了解決問題,很久以前我就學到,沒有任何工作是不符合我身分的。1989年,我領導公司的家電服務業務,我們的冰箱發生嚴重問題,需要更換三百三十萬台壓縮機。儘管位居高職,我學習如何修理壓縮機。我前往客戶家中修理壓縮機,藉此瞭解問題所在。學習謙卑的最佳方法是,讓一位數學專家坐在廚房地板上看著冰淇淋融化。我不需要這麼做,但我無法形容這讓我學到多少東西。但別讓謙卑將你變成憤世嫉俗者。在今天的社會中,成為憤世嫉俗者十分容易,但無法產生影響力。批評者或許能產生言語,但無法創造價值。

 

最後,樂觀將指示你前進的道路。在一個面臨複雜挑戰與高風險的世界,我們需要人們真正相信美好的未來就在前方,這始於相當基本的做法。表現出你工作時的態度,無論你是國會山莊的助理或亞特蘭大的老師,或華爾街的金融分析師。我今天來到這裡,並非因為我擁有令人羨慕的職業,而是因為我在生活中不斷自我反省、自我更新、從失敗中學習,並樂觀地告訴自己一切都會變得更好。知道嗎?我總是飽受批評。我從失敗中記取教訓,但任何失敗都無法動搖我的好奇心、對冒險的渴望,或再次嘗試的意願。我在生活中不斷學習改變,但不曾改變想成為什麼樣的人的目標,因此我給你們三個詞彙作為樂觀的指南。一、真誠。瞭解如何與來自不同背景的人相處,讓他們瞭解你的想法。二、透明度。說真話已不再足夠,你必須在精神與行為上敞開自我。最後一點:團結。過往的分歧必須結束,人們希望在共同的使命下團結起來。世界渴望一位樂觀的領導者,這是你在人生起點就必須做出的選擇,並堅持一生,那就是過著樂觀的生活,對抗這個充滿指責、憤世嫉俗的世界。

 

我們需要你成為積極改變的力量,獲得今天的成就是一段艱辛的旅程,但基本上來說這是我大學教育的功勞。每當回到母校,無論年紀多大,我都會想起我的父母。因為他們的犧牲及對教育的遠見,我才有機會唸大學。因此今天離開這裡之前,請向父母表達你的謝意。今天下午你將離開這裡,邁向外面的世界。既神奇又令人心碎,令人振奮又令人生厭。是的,無法預知又瞬息萬變。如何應對這個世界、如何面對世界的變動,如何利用這裡所學的知識克服困難、取得領導權,決定你未來能走多遠。確定目標。如果你知道前進的方向,千萬別動搖。學習與推動改變,你接受的教育使你擁有能力想出克服難關的方法。勇於冒險,藉由創新精神與決心孤注一擲。重視團隊成就,致力於超越個人利益的工作。領導人們加入你的行列。保持謙卑與樂觀,從失敗中學習,但別失去希望。我畢業時很傷心,也許有點宿醉。我憂心未來,擔心會想念我的朋友。但我在這裡告訴各位,未來的日子將精采萬分。2015年畢業生,勇敢前進、慷慨奉獻!十分感謝。

 

以下為系統擷取之英文原文

About this Talk

General Electric's CEO Jeffrey Immelt was awarded an honorary degree by Siena College during a busy commencement weekend. During a brief speech to the 830 graduates of the liberal arts college, Immelt talked about how the world is changing and most of his company's domestic production goes overseas. He said today's graduates are prepared for this world.

About the Speaker

Jeffrey Robert "Jeff" Immelt (born February 19, 1956) is an American business executive. He is currently the chairman of the board and chief executive officer of the U.S.-based conglomerate General Electric. He was selected by GE's Board of Directors in 2000 to replace Jack Welch following his retirement. Previously, Immelt had headed up GE's Medical Systems division (now known as GE Healthcare) as its President and CEO.

Transcript

Dr. Eddy, thank you for that introduction. To the families and friends here today —
welcome. And to the class of 2015 — congratulations! Let me wish all of the mothers
in the audience a Happy Mother’s Day.
I extend a special welcome as well to Bishop Hubbard, Howard Foote—Chairman of
the Board—and all the Trustees and Board of Advisors in attendance.
It is great to be here at Siena. We share a special connection. You could say that GE
and Siena grew up together. GE was founded in 1892 in Schenectady. Today we
employ about 17,000 people in the Capital Region. And we are proud to have
hundreds of Siena grads who’ve made careers at GE.
So it means a lot to receive an honorary degree from you…and to share this with my
colleagues who take such great pride in being Siena alums.
Of all the speeches I give during the year, there are none more enjoyable than
standing before 800 young adults at the start of their lives.
But I recognize the feeling’s not always mutual.
I know that you’re probably thinking that you could have had a rock star…or a senator
standing before you today.
You probably wish you went to Wake Forest … they got Stephen Colbert. Or to Emory
… there Kenneth Cole is speaking. Or even the University of Houston … they heard
from Matthew McConaughey.
Well, I speak “truthiness” when I say I am not as funny as Colbert. You can see I am
not as well dressed as Kenneth Cole. And, not even my wife prefers me to Matthew
McConaughey.
But did you draw the short straw on graduation speakers? I think not. Some of you
may be in the market for a diesel locomotive; I can hook you up, wholesale. I also
happen to be the landlord on some choice real estate over in Schenectady. I know our
wind turbines make a good air conditioner for your studio apartment in Manhattan. 
3
Now, if that still doesn’t impress you… this is my final offer: I can actually give you a
job. The applause you hear is from your parents!
I should be grateful since you have given me a degree I didn’t earn. I just showed up
this morning, and I am already “Doctor Immelt.” You spent four years here – shelled
out a fortune – and you have to listen to me.
And, after hitting up Yik Yak this morning…I realized my biggest mistake may have
been just showing up today. You guys really know how to countdown the last 40 days
of college. Talk about some great party themes…Jurassic Park, Derby Day, Three
Ring Circus and one theme that I will definitely not mention in front of your parents.
You’re welcome.
But if I can give you just one piece of advice for further celebrations…don’t
underestimate the importance of lifeguards. Especially when you leave here today and
plan your first official “bootleg hot tub party” as a certified adult…
...In a pickup truck no less! Sounds like an impressive engineering project.
Now that every parent is downloading Yik Yak…let me get down to the meat of my
remarks.
Although I lack your qualifications, I CAN share some thoughts on the world we live in.
This is a world where the only certainty is unpredictability and change.
I am a Math major and have an MBA. I joined GE 33 years ago. For the first 20 years,
we were at a time in America when life was placid, unemployment was low, and gas
prices were predictable…People were pretty happy. I thought I had it figured out when
I became CEO.
I was four days into leading one of the world’s largest companies, and I watched, as
you did, the tragedy of 9/11…when planes with our engines hit buildings we insured,
covered by a television network we owned.
In the era that followed, we watched a bubble economy collapse, the rise of china, the
world go to war, the arrival of a great recession triggered by a global financial
meltdown, a lingering recovery, an energy crisis and an energy boom. 
4
At the same time, we saw the quick and powerful rise of the sharing economy, the
march and progression of human rights, and an unprecedented emphasis on
responsibility and sustainability.
For most of your life, this is the world that you have known … a world of continuous
and unpredictable change.
Given the interconnected nature of our global economy, the speed of innovation, and
the reality of geopolitical uncertainty….
Volatility is the new norm.
The good news for you is that no generation is better prepared for it than you. Yours is
an inherently resilient generation. The opportunity for you is to no longer simply exist in
this world of disruption. It is your turn to lead it.
My part is to share with you what I’ve learned by leading a 300,000 person company
doing business in 175 countries during some of the most volatile times in business
history.
This is not a lecture. In many ways, living life makes you humble. I am more
comfortable with not having all the answers. Rather, these are a few reminders to help
you when the path is uncertain.
Have a sense of purpose. In a volatile world – if you don’t know where you are going
– you will go nowhere. The fact is, you can’t predict the future. Rather, your goal
should be to capitalize on each cycle.
At GE, we have a purpose. We move, build, power and cure the world. We have
invested – in good times and bad – in technology and business leadership. This has
paid off for our company. Over the last decade, our Aviation business has gone
through two difficult cycles … the 9/11 tragedy, and the financial crisis. But in each,
we kept investing in new technology. We never wavered. And, we stand today as the
global leader in Aviation. This is the reward for a sense of purpose.
Down the road in Niskayuna sits our global research center, the oldest industrial lab in
the world … the last institution of its kind in the U.S. This is the home of 2,000
researchers and scientists who shape the future for GEAnd in many ways the world. It 
5
would be easy to cut investment in the future, but our purpose is innovation, so we
keep investing.
Know what you stand for, in good times and bad. If you get shaken by each cycle; if
you run when times get tough; if you want someone else to tell you what to think …
you will get destroyed by events. Pick you own path; have a purpose.
Learn and drive change. To succeed in a world that is continuously changing you
must be able — and willing to adapt. But you cannot adapt without a constant hunger
to learn.
I will give you an interesting dimension of my own career. I joined GE in ’82 and 80%
of our revenue was in the U.S.; I became CEO in ’01, and 70% of our sales were in the
U.S.; and in 2015, 70% of our sales will be outside the U.S. My generation has had to
learn the world!
And as a company, we have changed. Nowhere is that more true than growing our
company in Africa. Today we have $6B of revenue there; most of this has come in the
last decade. We have made massive investments in people and capability. And we
are solving some of Africa’s biggest problems, bringing electricity and healthcare to
remote regions.
If we had just sat in the U.S. and read the papers or watched TV, we would not have
seized this growth. In fact, it is fashionable today to live in fear of globalization. But, I
always wanted to learn things from the ground level … be hands on, and form my own
opinions.
Similarly, a Siena grad – John Lizzi – is leading our efforts in the emerging science of
Robotics. This technology will revolutionize our productivity in the future. But, to lead,
we must learn and change … and John is in front.
Your Siena education — specifically, your liberal arts education — has prepared you to
do this in ways you have yet to appreciate. It will give you the foundation and the
confidence to be the lifelong learner and problem-solver the world and the workplace
demand. 
6
One of the best problem solvers I have worked with in my career is a Siena grad, Gary
Sheffer. Gary has been my lead communicator and strategist for the last decade. His
critical thinking, curiosity and attention to people are the output of a great liberal arts
education. Based on my work with Gary, I know that Siena has prepared you to “learn
and drive change.”
Take risks. Be willing to bet it all in search of your passion. Do not fear defeat.
Taking risk requires equal parts innovation and determination.
Today, we are innovating at the very foundation of GE. We plan to take this great
industrial powerhouse and make it equally as good in software. To do this, we will
invest billions, hire new people and build different capability. Then we will deliver
productive analytic solutions to our customers.
GE as a software company … who would have thought this was our future? But, we
are determined to lead, and leadership takes innovation. In the world today, the only
risk … is not taking risk.
But being a risk taker also requires determination. Your generation, more than any
other, has grown up in a digital era. You can get news on a “24/7” basis. You do
something stupid on Spring Break and there’s a video of it on “YouTube” before you
get home. The problem with the virtual world is that it is virtual.
The problems with the American healthcare system are real. These problems can’t be
solved by an Avatar. I know that in my lifetime we can treat major diseases more
effectively. I also know that we can do this at lower cost. In your lifetime, we can
greatly reduce the deadly impact of breast cancer or maybe cure it completely. Breast
cancer is diagnosed in 200,000 American women each year, and millions outside the
U.S.
However, there are rapid technical advancements in screening, diagnosis and
treatment. Through GE’s focus on Early Health we can spot this disease earlier and
treat it more effectively. This will cut healthcare costs while improving outcomes. But it
takes determination. 
7
Be willing to bet on yourself. Take risks. Be courageous enough to innovate and
match it with real determination. I am always turned on by passionate people who
want to live their dreams.
Remember that there is much to be gained by seeing others succeed. This is
consistent with Siena’s commitment to service.
More than 350 Siena graduates work at GE today. I asked them before I came here
what they appreciated and remembered most about their time at Siena.
It struck me that among the most common responses was the people. The people who
they met here at Siena. A friar who helped a student grieve the death of a roommate. A
professor whose belief in a student helped them achieve what they never believed was
possible.
It sounds simple to say but as much as the world changes, what doesn’t change is that
work is ultimately about people.
Today, we need teamwork more than ever. However, that doesn’t fit the national
mood. Rather, we see unrest in many parts of the U.S. Elections often center around
“income inequality” as much as any other topic. But, don’t forget: leadership is about
getting diverse people to work together.
Down the road is something that shouldn’t exist … a 100-year-old American factory
that still has massive opportunity. Yet, we still have thousands of manufacturing
workers in Schenectady. Can you imagine how many generations of technology,
competitive campaigns and leadership initiatives have traveled through those halls?
This plant was established to serve the U.S.; yet today, 90% of its output is exported.
We are developing modern wind and gas turbines; and building them using state-ofthe-art
tools. Our manufacturing team is world class … and they are led by a Siena
grad, Jeff Connelly.
We haven’t survived all this time because we are perfect leaders; or because we are
always nice to each other, or always agree. We have been tough-minded about
investment and performance. We have endured because we have told each other the
truth about competitiveness … we have invested in uncertain times … and played
together to win for the long term. 
8
For business to succeed, we must recognize that teamwork is important. The trust of
our customers is not earned and the passion of our people is no longer ignited by
simply making our numbers. Our work is elevated by operating with purpose to deliver
what the world needs.
It’s about applying our expertise to put veterans to work, to revive manufacturing in
America, to bring water and light to Africa, to support our scientists and researchers in
tutoring high school kids in Schenectady, to form partnerships around early breast
cancer detection in Saudi Arabia.
And what business needs — indeed what the world needs — are men and women with
the passion and drive to serve.
Lastly, stay humble and optimistic.
In solving problems, I have learned that no job is beneath me.
In 1989, I was leading our appliance service business. We had a catastrophic failure
of our refrigerators and we were required to replace 3.3M compressors. Despite my
lofty title, I learned how to fix compressors. I would go out into peoples’ homes to fix
compressors, so that I understood the problem. There is no better way to be humbled
then for a math major to sit on someone’s kitchen floor while the ice cream melts. I
didn’t have to do that, but I can’t tell you how much I learned by doing so.
But don’t let humility turn you into a cynic. It is easy, but not impactful, to be a cynic
today. Critics may produce words, but they don’t create value. In the end, optimists
will show the way forward.
In a world where the challenges are complex and the stakes are high, we need people
who truly believe that our best days are ahead of us. That starts at the very basic
level, with the attitude you bring to your job as a staff assistant on Capitol Hill, or as a
teacher in urban Atlanta, or as a financial analyst on Wall Street.
I am not here today because I have had a perfect career. Rather, my life has been
about self-reflection, self-renewal, learning from failure and a powerful optimism that I
can get better. You know what … I have been criticized by the best of them. 
9
I have learned from my failures. But none have shaken my curiosity, my desire to take
risks, or my will to try again. I have changed over my lifetime, but never lost site of the
type of person I want to be.
I will give you three words to capture an optimistic framework for yourself. First,
authenticity. Know how to connect with diverse people from different backgrounds.
Give them a piece of yourself. Second, transparency. It is no longer enough to just
tell the truth. You must be open in spirit and conduct. Lastly, unity. The divisiveness
of our recent past must end. People want to unite behind a mission.
The world craves optimistic leaders. There is a choice you make early in life that sticks
with you forever. That is to live a life of optimism, versus a cynical world filled with
blame. We need you to be a positive force for change.
It was hard work that got me to where I am today…but at the very foundation it was my
college education. And every time I go back to my alma mater, no matter how old I am,
I think of my parents. It was their sacrifice and vision for education that got me to
college. So before you leave here today, tell your parents thanks.
This afternoon, you will leave here to go out into a world that will be both amazing and
heartbreaking, exhilarating and tedious, and yes — unpredictable and ever-changing. It
is how you respond to that world, how you embrace the volatility, how you take what
you’ve learned here to rise above and lead that determines where you’ll go.
Have a purpose; if you know where you are going, you can’t be shaken. Learn and
drive change; your education empowers you to think your way through any problem.
Take risks; bet on yourself with innovation and determination. Value team success;
work on things that are bigger than yourself, and bring people with you. Stay humble
and optimistic; learn from failure but lead with hope.
I was sad at my graduation; maybe a little hungover as well. I was apprehensive about
the future and worried I would miss my friends. But, I am here to tell you there are
some amazing days ahead!
Class of 2015, Go forth and serve. 

留下您對本課程的評論
標題:
您目前為非會員,留言名稱將顯示「匿名非會員」
只能進行20字留言

留言內容:

驗證碼請輸入5 + 7 =

標籤

現有標籤:1
新增標籤:


有關本課程的討論

目前暫無評論,快來留言吧!

Creative Commons授權條款 本站一切著作係採用 Creative Commons 授權條款授權。
協助推廣單位: